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Add a personal touch to your home with our Custom Family Portrait Mug, featuring a hand-drawn vector illustration created from your photos. Each of our mugs is specially designed to showcase your unique family in all their glory. Whether you're a family of two or twenty-two, our talented artists will transform your family photos into a stunning, hand-drawn vector masterpiece.
Each design is carefully crafted to reflect your unique family—whether big or small—turning your favourite memories into a meaningful keepsake or gift.
Product Features 📜
• Bright white glossy mug, 325ml (11oz) in size.
• Customised with your own photo, edited by our professional designers.
• Design printed in 4k quality with stunning depth of colour.
• 100% Dishwasher & microwave safe - no fading of print.
• Designed, edited and printed by CMZ Art in London, UK
How to order
1. Choose the type of mug you wish to order.
2. Add your name/ text into the personalisation box.
3. If your using a photo please send this to us in a message, after purchasing.
Delivery Information🚚📦
United Kingdom
• Tracked 48 (Royal Mail). Delivery is estimated at 2–3 working days.
United States
• Transit Time: Approximately 6 working days.
• Tracking: All US packages are fully tracked and collected from our warehouse. The tracking number you’ll receive in Etsy is only for USPS, which updates once your package is handed over. Reach out to us if you require the full tracking information, from The UK.
Rest of the World
• Transit Time: Approximately 7 - 10 working days.
Expedited Shipping
• Fast-Track Option: Need your order even faster? Choose expedited shipping at checkout for delivery worldwide in just 1–3 working days (once dispatched).
FAQs❓
Where do I send my photo(s)?
Please send your photos and any additional information in a message within Etsy. If you’re having any issues, please send to the email: info@cmzart.com, though staying within Etsy is preferable.
Do you send a mock-up before printing?
Yes, you will receive a digital mock-up within one working day of placing your order. Most orders are also dispatched the same day if your able to respond before 12:00 GMT.
How is the keyring printed?
We use state-of-the-art sublimation printing equipment in our London workshop, producing prints at a resolution of 4800x1200 dpi. This guarantees vibrant, fade-resistant prints that last a lifetime.
Shop policies & Contact Us 🔗
✅ Made to order & fully customisable
✅ Fast dispatch time.
✅ Returns & Exchanges for 30 days*
*Customised orders cannot be returned or exchanged due to the nature of the product, only in the event the product is damaged or defective will we replace the item.
Etsy Shop: www.etsy.com/uk/shop/CMZARTS
Instagram: www.instagram.com/cmzart.uk/
Facebook: www.facebook.com/CMZART.UK
📨 Contact us with any questions or personalisation requests. We respond to all messages within 24 hours though usually much faster.
If you're personalising a product, make sure to fill out all the fields above accurately. This will ensure that our team can create artwork that matches your specific requirements.
Once you've placed your order, we'll send you a digital mock-up within one working day. This mock-up will give you an idea of how your product will look, and you can request revisions if necessary.
At CMZ Art, we understand that timely delivery is essential for our customers. We aim to dispatch personalised products within 1-3 working days so that they can reach you as soon as possible.
Standard deliveries are made via Royal Mail, which is a reliable and efficient courier. If you require faster delivery, you can upgrade at checkout for an additional cost.
For international customers (outside The UK), local post services will delivery your package, unless an upgrade is selected at checkout.
We take pride in our efficient dispatch and delivery processes and aim to provide you with a hassle-free experience.
At CMZ Art, we want customers to be completely satisfied with their purchases. If for any reason you are not happy with your non-personalised product, we offer a 30-day return policy from the date of receipt. However, please note that personalised products cannot be accepted for return.
We are committed to providing excellent customer service and will happily assist you with any issues that may arise.